Information we collect
When you contact Data Centric Software Solutions LLC through this website, email, or the Infinite chat widget, we may collect the information you provide, including your name, email address, phone number, company or project context, and the contents of your message.
How we use information
We use submitted information to respond to inquiries, evaluate potential engagements, provide support, improve our services, and understand how visitors interact with the website and intake experience.
Chat and automation systems
The Infinite chat widget may process conversation content and contact details so DCSS can follow up with relevant context. Operational systems may also create records needed to support business workflows, troubleshooting, and service improvement.
Cookies and analytics
The site does not use ad-tracking cookies. The Infinite chat widget uses an essential session cookie only after you interact with chat so conversation context, rate limits, abuse controls, and contact follow-up can work. If you opt in, DCSS may also set a cookie to remember your analytics preference and collect lightweight site or widget events such as widget opens, quick actions, feedback, and contact form completion paths. Optional analytics are used to improve the website and service experience.
Sharing
We do not sell personal information. We may share information with service providers, hosting providers, automation platforms, professional advisors, or other parties when reasonably necessary to operate the business, provide services, protect systems, or comply with legal obligations.
Data retention
We retain inquiry, contact, and operational information for as long as needed to respond to requests, maintain business records, support active or potential engagements, and comply with legal, contractual, or security requirements.
Contact
Questions about this Privacy Policy can be sent to jacob@dcss.dev.